Program Benefits and Support Resources

The support you receive via the Mobile Computing Program is intended to minimize any impact to your course of study at Rensselaer and includes a pre-installed and tested software image, on-campus hardware and software support and repair, as well as the availability of loaner laptops during repair.

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Software

Each laptop comes with a pre-installed software image configured for use at Rensselaer including:

  • Windows Education 
  • Microsoft Office Professional
  • Other software that is available to all RPI students via a free campus download is pre-installed, configured and tested. 

Software upgrades

Program participants are eligible for updates/upgrades to software as they are released.

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Hardware

Great Laptop Hardware

All Mobile Computing Program laptops are enterprise-grade and selected from the most reputable suppliers after thorough evaluation and testing. 

Warranty

MCP laptops come with a manufacturer's warranty and hardware repair services are offered on campus by certified technicians.  In addition, since it's a manufacturer's warranty, you're free to seek support from the manufacturer directly. 

Accidental Damage Protection

MCP laptops come with manufacturer's accidental damage protection which is intended to cover repairs in the case of accidental damage.  Keep in mind there are limitations and this does not cover theft or loss.

Loaner Pool

In the event that your MCP laptop requires extended repairs, a pool of loaner laptops is available so that participants may continue their course work uninterrupted during repair.

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Accessories

Each Mobile Computing Purchase comes with a security cable and lock to keep your laptop safe as well as a custom Rensselaer backpack.

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