Welcome to the COVID-19 page for ISSS!

Here is where you can find information from ISSS regarding office changes due to COVID-19, institutional information about COVID-19, and the impact of COVID-19 on your immigration status.

This page was lasted updated on: August 18, 2021



ISSS will be available for limited in-person services starting August 16, 2021.

Please expand each section below to view information by selecting the + sign.

General Questions

For general questions, such as the process to get a travel signature or what forms to submit for a request, you can ask Kaylyn Getwright, the ISSS Operations Specialist.

You can contact ISSS via email or phone for general questions.

  • Email:
    • We aim to reply to all messages within 1-3 business days.
  • Phone: +1-518-276-4966

Advising will continue virtually by appointment only (students can book the same day if an advisor is available).


Documents can be dropped off and/or picked up at ISSS (1528 15th St) during the times below:

  • Wednesdays from 10:00 a.m. - 12:00 p.m.
  • Thursdays from 2:00 p.m. - 4:00 p.m.
  • We are not open for walk-ins at any other time.

ISSS will continue to accept documents and questions via email at

Documents should be scanned by a scanner or mobile app and be clear and easy to read. For some free mobile scanning apps, see this Wirecutter article:

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Rensselaer Information

All information from Rensselaer regarding COVID-19 is available here: This is a way to remain informed about campus-wide decisions and information. 


2021-22 Information

The Spring 2020 SEVP guidance has been extended into the 2021-2022 academic year.

Communications from ISSS

April 29, 2021: SEVP Guidance & Travel Restriction Updates

March 03, 2021: Immigration Reminder Message

December 15, 2020: Update to Spring SEVP Guidance

Town Hall Recordings

Recordings of the ISSS Town Halls are available below: